Privacy & Cookies Policy
Last updated: Nov 24th 2025
This Privacy & Cookies Policy explains how ghiban.com (“we”, “us”, “our”) collects and uses information about visitors and customers when you use our website ghiban.
By using this website you agree to this Policy. You can change or withdraw your consent for non-essential cookies at any time via the “Manage cookies” link or cookie banner on our site.
1. Who we are
Controller:Ghiban Alexandru Fabian PFA
Address: Aleea Arh Duiliu Marcu Bl11
Email: [email protected]
We are the data controller for the personal data collected on this website.
2. What data we collect
Information you provide directly
- Contact details (name, email address, phone number, address)
- Order details and billing/shipping information
- Messages you send us (for example via contact forms or support)
Information collected automatically
When you use our website, we may automatically collect:
- IP address and approximate location (e.g. city/country level)
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent, clicks, referring URLs)
3. Why we process your data (legal bases)
We process your personal data for the following purposes and legal bases:
- To perform a contract – for example, to process and deliver your orders, manage your account, and provide customer support.
- To comply with legal obligations – such as accounting, tax, and other mandatory record-keeping requirements.
- Legitimate interests – including maintaining and improving our website, preventing fraud or abuse, and ensuring the security of our services.
- Your consent – for non-essential cookies (such as analytics and marketing cookies). You can give or withdraw consent at any time through the cookie banner and preferences.
4. Cookies and similar technologies
Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to:
- Make the site work properly (strictly necessary cookies)
- Understand how the site is used (analytics cookies)
- Remember your preferences (functional cookies)
- Show relevant advertising (marketing/targeting cookies, if you consent)
Types of cookies we use
Strictly necessary cookies
These cookies are required for the website and shopping cart to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
Performance / analytics cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data in aggregate to improve our website and products.
Functional cookies
These cookies allow the website to provide enhanced functionality and personalization, such as remembering login details or language preferences.
Marketing / targeting cookies
These cookies may be set through our site by our advertising partners. They can be used to build a profile of your interests and show you relevant ads on other sites. They only run if you consent.
You can manage or withdraw your consent for non-essential cookies at any time via the cookie banner or a “Manage cookies” link available on our site.
5. Analytics (Google Analytics / Google tags)
We use Google Analytics and related Google tags to collect anonymous statistics about how visitors use our website, such as which pages are visited and for how long.
- We use Google’s Consent Mode to respect your cookie choices. If you do not consent to analytics or marketing cookies, Google’s tags are restricted accordingly.
- Data may be processed by Google in the European Union and/or other countries. For more information, please see Google’s Privacy Policy and terms.
You can change your cookie preferences at any time using the “Manage cookies” option on our site.
6. How long we keep your data
We retain personal data only as long as necessary for the purposes described in this Policy or as required by law. This includes mandatory retention periods for tax and accounting records.
Cookies are stored for varying durations depending on their type and purpose. You can delete cookies at any time through your browser settings.
7. Your rights under data protection law
Depending on your location (for example within the EU/EEA or UK), you may have the following rights under applicable data protection laws:
- Right of access – to obtain a copy of the personal data we hold about you.
- Right to rectification – to correct inaccurate or incomplete data.
- Right to erasure – to request deletion of your data where there is no good reason for us to continue processing it.
- Right to restrict processing – to limit how we process your data in certain circumstances.
- Right to object – to processing based on legitimate interests or direct marketing.
- Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time, including for non-essential cookies.
- Right to lodge a complaint with a supervisory authority – such as your local data protection authority.
To exercise any of these rights, please contact us at [email protected].
8. Data sharing
We may share your data with:
- Service providers who help us operate our website and services, such as hosting providers, payment processors, and delivery companies.
- Analytics and marketing partners (e.g. Google), but only to the extent allowed by your cookie preferences and applicable law.
- Public authorities or legal advisors when required by law or necessary to protect our legal rights.
We do not sell your personal data.
9. International transfers
Some of our service providers may process data outside your country or outside the European Economic Area (EEA). Where this occurs, we take appropriate measures to ensure your data is protected in line with applicable laws, such as using standard contractual clauses approved by the European Commission.
10. Changes to this Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. We encourage you to review this Policy periodically.
11. Contact us
If you have any questions about this Policy or our use of your personal data, please contact:
Ghiban.com
Email: [email protected]
Address: Aleea Arh Duiliu Marcu. Bl.11